How can we help you?

Get support for RytCard, find answers to common questions, or contact our team directly.

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FAQ

Find quick answers to the most commonly asked questions about RytCard.

Browse FAQ
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Contact Support

Need personalized help? Send us a message and we'll get back to you within 24 hours.

Contact Us
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Email Support

Send us an email directly for account issues, billing questions, or feature requests.

support@rytcard.com

Frequently Asked Questions

Getting Started

How do I add my first credit card?

Open RytCard, tap the "+" button on the home screen, and enter your card details. We support all major card types including Visa, Mastercard, American Express, and more.

Is my card information secure?

Absolutely. We use bank-level encryption and never store sensitive card numbers. Only the last 4 digits are stored for identification purposes.

How do I log my first payment?

After adding a card, tap "Log Expense" on the home screen, select your card, enter the amount and description, then tap "Log Expense" to save.

Payments & Tracking

Can I edit or delete payments?

Yes! Go to the Bills tab, find your payment, and tap on it to edit details or swipe left to delete.

How do recurring payments work?

When logging a payment, toggle "Recurring" and select the frequency. RytCard will automatically track future occurrences and send reminders.

What happens if I miss a payment reminder?

RytCard sends multiple reminders leading up to your due date. You can also manually log payments anytime in the Bills section.

Budget & Notifications

How do I set up budget alerts?

Go to Profile > Budget Settings, set your monthly limit, and enable alerts. You'll get notified when you approach or exceed your budget.

Can I customize notification settings?

Yes! Go to Profile > Notifications to customize payment reminders, budget alerts, and other notification preferences.

What currencies does RytCard support?

RytCard supports major currencies including USD, EUR, GBP, CAD, AUD, and many more. Change your currency in Profile > Currency.

Account & Billing

How do I upgrade to premium?

Visit our pricing page or go to Profile > Subscription in the app to view and select a premium plan.

Can I cancel my subscription anytime?

Yes! You can cancel your subscription anytime through the App Store. Your premium features will remain active until the end of your billing period.

How do I delete my account?

To delete your account and all associated data, please contact our support team at support@rytcard.com.

Get in Touch

Have a question that's not covered in our FAQ? We're here to help! Send us a message and we'll get back to you as soon as possible.

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Email Support

For general inquiries and support

support@rytcard.com
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Response Time

We typically respond within

24 hours
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Support Hours

Monday - Friday

9:00 AM - 6:00 PM PST

Send us a message

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Additional Resources

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Privacy & Security

Learn how we protect your data and maintain your privacy.

Read Privacy Policy
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Terms of Service

Understand your rights and responsibilities when using RytCard.

Read Terms
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Subscription Plans

Explore our pricing options and premium features.

View Pricing